Yes, we ship to many countries worldwide! Shipping rates and estimated delivery times will be calculated at checkout. Please note that international tracking is not available for all countries, and customers are responsible for any local customs duties or taxes.

All orders are processed and shipped within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking link. Please note that we do not ship on weekends or holidays.

If your order is time critical please get in touch and we can see what options are available.

Orders are typically processed within 1-3 working days. Shipping times vary depending on your location, but most UK orders arrive within 1-3 business days and international orders within 7-11 business days after processing.

Once your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for the tracking status to update.

Unfortunately, some international locations restrict tracking locations due to local providers. Please check with your national carrier for further information.

Shipping times are best estimates and vary depending on delivery location. See shipping policy for further guidance.

Please ensure you have provided the correct shipping address on checkout and that you have completed any customs payments as required by your local shipping restrictions.

Although the majority of orders arrive within our delivery window, please allow up to 30 days for delivery to complete. If your order is time critical please get in touch so we can see what options are available.

We recommend you place your order in advance of any deadlines as our shipping times are best estimates and cannot be guaranteed.

While we do our best to ensure timely delivery, carrier delays can happen. Please check your tracking link for the latest updates. If your package hasn't arrived within 30 days of the estimated delivery date, please reach out to us.

See shipping policy for further details.

Yes, we love bringing your unique ideas to life! Depending on our current schedule, we accept a limited number of custom requests and commissions. Please reach out to us at kensaifx@outlook.com with a detailed description of what you are looking for, and we will let you know if it's something we can create for you.

Yes! We are happy to work with production buyers, prop masters and lead designers. We understand the fast-paced nature of the industry and can accommodate tight deadlines, and bulk orders for productions of any scale.